building Blocks
1. WFH Friendly
Is your organization truly open to employees working from home?
Formal flexwork programs can hide the "unwritten rules" about working from home
Sample Items
People who work from home part-time can still move up in this organization
I can routinely work from home — at least a couple days each week — without losing my job
My manager is likely to say yes if I ask to work from home
Working from home is part of our business or organizational strategy
Around here you can work from home, at least part-time, without people questioning your commitment
2. Remote Management
Do managers still manage when employees work from home?
Smart flex programs can still fail if managers stop managing
Sample Items
When I'm away from the office ...
My manager stays informed about what I'm working on
My manager gives me useful feedback or guidance
I find it easy to show what I'm accomplishing
My manager and I communicate at least once a day
3. Manager Confidence
Will managers allow employees to work independently?
Trust makes work-from-home programs possible
Sample Items:
My manager trusts me to work independently
I feel supported and empowered by my manager
I have earned my manager's confidence
I’ve had a chance to prove myself in this role
4. Focus on Objectives
Does the culture reward productivity and not just activity?
Allowing employees to work from home can require a culture shift, but the outcome can be a healthier, more productive organization
Sample Items
I am evaluated based upon what I accomplish
In our team, what matters is what you get done and how well you do it
We focus on productivity and quality, not just hours of work
Our team works towards clear goals, focused on staying productive
Our team focuses on excellence, not just hours on the job
5. Job Fit
Are employees in jobs that are appropriate for telecommuting?
We can better understand the barriers to working from home by excluding from the analysis those employees whose jobs don’t fit the model
Sample Items
My colleagues or teammates don't need me to be around every day
I can often be away from customers and still do my job
I have the kind of job that can be done at home at least a couple days each week
I don't always need to be at the workplace to do my work
6. Home Fit
Does the employee have the right tools and environment for working at home?
IT can struggle to meet the needs of employees working from home in a variety of technical environments
Sample Items
I have a good place at home where I can avoid distractions and concentrate
When I work at home, people around me know not to disrupt me
At home, I have quick access to the information I need
I have access to reliable video conferencing from home
I can work from home without compromising information security or privacy
7. Personal Fit
Do employees have the work habits to work from home?
Not everyone is cut out for working at home, but most employees can learn strategies to stay more productive
Sample Items
I like to plan out my day or week
I have clear goals for what I will accomplish today
I am energized and motivated by deadlines
I have a routine when working from home
I’m good at blocking out distractions while I work
8. Commute Stress
Are employees motivated to skip their commute?
Better data about employees’ experiences and frustrations will help to sell the program to top leadership
Sample Items
My commute is often stressful
My commute feels like a waste of time and money
I would consider changing jobs to shorten my commute
I need to work from home, at least part time, for personal reasons
9. WFH Attraction
Do employees want to work from home?
We identify the segment of your organization that is ready and willing to work at home
Sample Items
I value the freedom to work at home when possible
I often get more done when working at home
I enjoy working from home
I am less stressed when working from home
10. Job Engagement
Are employees satisfied and invested in their jobs?
In the best programs, employees are happy, productive and working from home at least part time
Sample Items
Overall, I am happy in my current job
I envision staying in this organization for the rest of my career
I like working for this organization
I would recommend this organization to other people like me
This is a great place to work
I enjoy my work
11. Days Working from Home
How often do employees work from home?
The analysis shows gaps between desired and actual work from home as well as the unique characteristics of people who frequently work from home
Recent: Number of days that employee worked from home last week
Typical: Number of days, each week, that employee works from home, on average
Desired: Number of days employee would like to work at home, each week
WFH Mapping
The results are designed to pinpoint areas of obstacles and opportunities in helping employees to work productively from home
To advance this initiative, we’re offering a standard mapping process for $1,950 (up to 500 respondents and four departments). This is a productized data collection and reporting process.
A custom mapping service is also available, allowing for unique content, an analysis by your organization’s functions, departments and locations, and a full debrief for HR, facilities management, and other executives.
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